Field of studies UX Lab (studies in English) - Polish-Japanese Academy of Information Technology (Polsko-Japońska Akademia Technik Komputerowych), PJATK (Warsaw) - Design - Study Bachelor's and Master's in English in Poland

1. On your placement, the team is convinced users will love a new app feature. What do you suggest?

A quick prototype and a few tests with real users before the team invests in development. A survey asking whether the feature would be useful. If the team is sure, we just build it.

2. During a usability test, a participant spends ages looking for a button that seems obvious to you. What do you do?

Hold back the hints, note where they look and what they say, then check whether others hit the same problem. Point the button out after a while so the test can move on. Put it down to the participant, not the design.

3. You need to find out why users abandon a website’s sign-up process. Where do you start?

Combine quantitative data – exactly where they drop out – with interviews and observation to understand why. Analyse the stats and draw conclusions from them. Guess what might be getting in the way and change the design straight away.

4. Classes, projects and client presentations will all be in English, and your teams will include designers and researchers from many countries. How does that sound?

Great – designing for users from different cultures is a big part of UX, and an international team will show me how differently people use technology. Fine, though running interviews and presenting research findings in English will be a challenge. I’d rather study in my first language.

5. You’re designing an online form. How do you take the needs of disabled users into account?

Build in accessibility from the start – contrast, keyboard navigation, screen readers – and test it with a range of users. Check accessibility at the end if there’s time. It’s a niche issue that doesn’t affect most users.

6. A client insists on a solution that performed poorly in testing. How do you respond?

Show them the recordings and findings, propose an alternative and agree how to test it in the next round. Do what the client wants but put my concerns in an email. Do what the client says, no questions asked.

7. After a dozen or so interviews you’re sitting on piles of notes and recordings. What next?

Cluster the observations, look for patterns, create personas and a user journey map, and turn them into priorities for the team. Pick out the most interesting quotes for the report. Hand all the notes over to the team so they can see for themselves.

8. You have an eye tracker and session recording at your disposal. How do you use them?

Plan a study around a clear question and combine the eye-tracking data with what participants say and do. Produce colourful heatmaps because they look good in the report. I don’t see the need – my design intuition is enough.

9. Where do you see yourself after graduating?

As a UX researcher or product designer shaping how apps and services genuinely meet people’s needs. In any job in tech. In a job where I don’t have to deal with users.

10. What motivates you most to pursue a Master’s degree in UX Lab?

Wanting to design digital products based on solid research with real users. An interest in graphic design and apps. I’m not sure it’s for me

UX Lab
(field of studies: Graphic Design and Multimedia Art)

⇑UX Lab at PJATK

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UX Lab(field of studies: Graphic Design and Multimedia Art)

⇑UX Lab at PJATK

⇑Test: Is UX Lab the right fit for you?

Go to:

Contact:

UX Lab
(field of studies: Graphic Design and Multimedia Art)