Service Design Management
(field of studies: Creative Management)

Bachelor's

Table of contents

Service Design Management at CDV »
Why choose the Service Design Management specialisation at Collegium Da Vinci? »
Definitions and quotes »

⇑Service Design Management at CDV

Field of studies: Creative Management

Language: English Studies in English

Subject area: arts

Kind of studies: full-time studies

Description:
pl

University website: www.cdv.pl/en

⇑Why choose the Service Design Management specialisation at Collegium Da Vinci?

Dlaczego warto studiować w Collegium Da Vinci

Why study it:

Programme: designing services around users
Specialisation: one of two areas of the programme
Languages: studies fully in English
After graduation: leading teams and change

Service Design Management is a specialisation within the Creative Management programme, a Bachelor's degree taught in English at Collegium Da Vinci in Poznań. It is for people who want to design services around the real needs of users and improve the way organisations work.

Programme: designing services around users

Electives typical of this path are design and trends, service business design, creating a service brand, agile project management and sustainable development in business practice. By choosing similar modules you learn to:

use agile team and project management methods
design new services and innovations in business, and change and optimise existing ones
develop solutions focused on the user and their real needs
understand trends and use them in marketing activities
use the latest design tools and techniques in practice

Specialisation: one of two areas of the programme

Creative Management has no fixed specialisations. Instead, you select elective modules next to the core curriculum, and the programme page presents Service Design Management as one of two typical areas. The other one focuses on designing the products of the future.

Languages: studies fully in English

Studies in brief

LevelBachelor's degree (first cycle)
Duration3 years (6 semesters)
Language of instructionEnglish

After graduation: leading teams and change

Roles linked to this path include project leader, team leader, product manager, product owner, change management manager, innovation manager, product or service development manager, continuous improvement specialist and marketing manager.

Based on the programme pages at cdv.pl.

⇑Definitions and quotes

Design

Design is the creation of a plan or convention for the construction of an object, system or measurable human interaction (as in architectural blueprints, engineering drawings, business processes, circuit diagrams, and sewing patterns). Design has different connotations in different fields (see design disciplines below). In some cases, the direct construction of an object (as in pottery, engineering, management, coding, and graphic design) is also considered to use design thinking.

Wikipedia

Management

Management (or managing) is the administration of an organization, whether it is a business, a not-for-profit organization, or government body. Management includes the activities of setting the strategy of an organization and coordinating the efforts of its employees (or of volunteers) to accomplish its objectives through the application of available resources, such as financial, natural, technological, and human resources. The term "management" may also refer to those people who manage an organization.

Wikipedia

Service Design

Service design is the activity of planning and organizing people, infrastructure, communication and material components of a service in order to improve its quality and the interaction between the service provider and its customers. Service design may function as a way to inform changes to an existing service or create a new service entirely.

Wikipedia

Design

One of the best ways to economize in building is to economize on ugliness. ...Nothing can be greater service in avoiding ugliness than a knowledge of the principles of design.

Ernest Flagg, Small Houses: Their Economic Design and Construction (1922)

Wikiquote

Design

As in poetry and music, even the unskilled ear may be offended by a mistake in measure, without discerning the cause, may not also a mistake in the harmony of dimensions unconsciously offend us in design?

Ernest Flagg, Small Houses: Their Economic Design and Construction (1922)

Wikiquote

Management

The remarkable thing about management is that a manager can go on for years making mistakes that nobody is aware of, which means that management can be a kind of a con job.

Akio Morita (1987). Made in Japan, p. 154

Wikiquote